We are delighted that you have shown interest in Forchetta Catering. Data protection is a high priority for our management. This Privacy Policy explains what personal data we collect through this website, how we use it, and the rights you have in relation to it.
Where required, our processing of personal data complies with UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (the “PDPL”) and, where a visitor is located in the European Economic Area, the EU General Data Protection Regulation (“GDPR”).
Although Internet-based data transmissions can never be guaranteed to be completely secure, we have implemented reasonable technical and organisational measures to protect personal data processed through this website. If you would prefer not to submit personal data online, you are welcome to contact us directly by phone instead.
1. Who we are
The controller responsible for the personal data described in this policy is:
Forchetta Catering
Address: 2 31 St, Al Qouz Industrial 4, Al Quoz, Dubai, United Arab Emirates
Phone: +971 55 468 7853 / +971 4 513 6636 / +971 54 367 7770
Email: info@forchettacatering.ae
Website: forchettacatering.ae
Any questions or requests relating to this Privacy Policy can be sent to the contact details above.
2. Key terms
- Personal data: any information relating to an identified or identifiable individual (e.g. name, phone number, email address).
- Processing: any operation performed on personal data, whether by automated means or not (collection, storage, use, disclosure, deletion, etc.).
- Consent: a freely given, specific, informed indication of your agreement to processing of your personal data.
- Third party: any person or entity other than you and Forchetta.
3. What personal data we collect
Depending on how you interact with our website, we may collect:
- Enquiry and quote-request data: name, email address, phone number, event date and details, and any message content you submit through our contact or quote-request forms.
- Marketing preference: if you tick the box to receive information on events and specials, we record that consent along with your contact details.
- Communication records: if you email or call us, we keep a record of that correspondence for the purpose of responding to you and managing the relationship.
- Technical data: browser type and version, operating system, referring website, pages visited, date and time of access, and IP address, collected automatically via server logs and analytics tools.
- Booking and event data: where you proceed to book catering services, details necessary to deliver that service (guest numbers, dietary requirements, delivery location, billing contact) as agreed separately at the time of booking.
We do not knowingly collect payment card data through this website; payment arrangements for confirmed bookings are handled separately and directly with our team.
4. How and why we use your data
We use personal data for the following purposes:
| Purpose | Legal basis |
| Responding to enquiries and quote requests | Necessary for pre-contractual steps / legitimate interest |
| Delivering catering services once a booking is confirmed | Performance of a contract |
| Sending event and promotional updates | Consent (where you have opted in) |
| Operating, securing, and improving this website | Legitimate interest |
| Complying with legal or tax obligations | Legal obligation |
We do not sell personal data to third parties.
5. Cookies
Our website uses cookies to support functionality and to understand how visitors use the site. Full details of the cookies we use, their purpose, and how to manage them are set out in our separate Cookie Policy.
6. Analytics and advertising tools
We use tools such as Google Analytics and Google Tag Manager to understand website traffic and usage, and may use Google Ads/remarketing to show relevant advertising to previous visitors. These tools may set cookies and receive technical data such as your IP address, which may be processed by Google LLC in the United States. You can opt out of Google Analytics tracking using the Google Analytics opt-out browser add-on, and can manage Google ad personalisation at adssettings.google.com.
7. Social media
We maintain a presence on Instagram and TikTok, and our website may link or display content to these platforms. If you interact with embedded social content or follow us through these links, the relevant platform’s own privacy policy governs how they process your data:
- Instagram / Meta: https://www.instagram.com/about/legal/privacy/
- TikTok: https://www.tiktok.com/legal/privacy-policy
8. Sharing your data
We share personal data only with:
- Staff and contractors of Forchetta who need it to respond to your enquiry or deliver a booked service;
- Service providers who support our website and communications (e.g. hosting, email, analytics providers), acting on our instructions;
- Authorities, where required by law.
We do not transfer personal data to third parties for their own independent marketing purposes.
9. International transfers
Where data is processed by service providers located outside the UAE (for example, analytics or hosting providers based in the United States or European Union), we take reasonable steps to ensure it is handled in line with this Policy and applicable data protection law.
10. How long we keep your data
We retain personal data only for as long as necessary for the purpose it was collected — for example, enquiry data is generally kept for a reasonable period to respond to and follow up on your request, and booking/event data is retained in line with our contractual and tax record-keeping obligations. Marketing data is kept until you withdraw consent.
11. Your rights
Subject to applicable law, you may have the right to:
- Confirm whether we hold personal data about you, and obtain a copy of it;
- Request correction of inaccurate or incomplete data;
- Request erasure of your data, where there is no legal reason for us to keep it;
- Object to or restrict certain processing, including direct marketing;
- Withdraw consent at any time, without affecting processing carried out before withdrawal;
- Request data portability, where applicable.
To exercise any of these rights, contact us at info@forchettacatering.ae. You may unsubscribe from marketing communications at any time using the link in any marketing email or by contacting us directly.
12. Children
Our website and services are not directed at children, and we do not knowingly collect personal data from children.
13. Changes to this policy
We may update this Privacy Policy from time to time. The current version will always be available on this page, with the effective date shown below.
14. Contact us
Forchetta Catering
Address: 2 31 St, Al Qouz Industrial 4, Al Quoz, Dubai, United Arab Emirates
Phone: +971 55 468 7853 / +971 4 513 6636 / +971 54 367 7770
Email: info@forchettacatering.ae
Website: forchettacatering.ae
Last updated: August 3, 2026
